We have already built the following features on our previous ecommerce system. The following is a summarized view and could help you walk through the detailed capabilities.


Catalog Browsing

1. Product and category listing. Multiple Currency Support.
2. Find products by Narrowing on product types.
3. Products with variation, add-ons, Gift Card.
4. Integrated Search.
5. Inventory in-stock and out-of-stock notices.
6. Product Compare
7. Product Zoom

Checkout

1. One Page checkout (2 page – details and confirmation page), Checkout Process (3 page – Details – Review – Confirmation), Guest/Anonymous Checkout.
2. SSL security.
3. Multiple Shipping Methods.
4. Delivery Date Selection.
5. Automatically apply customer balance to order (unused portion of gift certificate)
6. Multiple Items to cart.
7. Payment Support by Credit Card, Gift Card, Paypal, Google Checkout, Amazon.

Payment

1. Authorize Capture, Void, and Release.
2. Payment Gateways – PayPal, Authorize.net, VeriSign.
3. External Payment Method Setup – like PayPal, Google Checkout.
4. Mobile Optimized design
5. Mobile Catalog, Product browsing
6. Mobile Shopping cart
7. Mobile SEO friendly & Optimized to support for desktop version pages.

Marketing & Promotions Tools

1. Flexible price management with ability to restrict by product and price-level.
2. Percent discount
3. Fixed amount discount
4. Customer discount groups, by purchase quantity. Coupon Based discounts, Free Shipping.
5. Multi-tier pricing for quantity discounts
6. SEO Friendly URLs. Meta Tag Customization.
7. Recently viewed products.
8. Find Gifts by Delivery Date.
9. Cross Sell/ Up Sell.
10. Geo Location based targeting.
11. RSS feeds for new products.
12. Sitemap support – XML generation.
13. Support for multiple product feeds.

Catalog Management

1. Inventory management including minimum quantities and backordered items
2. Bulk import/export of catalog by Excel, XML.
3. Update Pricing by Vendor, Categories.
4. Flexible product utility to add variants and add-ons for products, changing parameters on entire categories of products.
5. Product cloning to quickly create similar products and attributes
6. Approve, edit and delete product reviews

Order Management

1. Checkout Process and Order Management automation which is configurable.
2. Order Dashboard – Summarized View.
3. Automated Email Notification, Custom Email Sending Options.
4. Capture, Refund Console.
5. Edit Order Details.
6. Integration with external drop ship platforms for order placing/forwarding including by email.
7. Sales Orders and Purchase Order Management.
8. Re-order from existing order.
9. Black Listing by address, credit card, IP address, phone etc.
10. Integrating with Cart for verification.
11. Sales Reports by product, categories, Customer.
12. Sales/Revenue Flash – Daily, Weekly, Monthly, Yearly
13. Bulk Image Uploading and Managing Revisions Tool.

Customer Relationship Management

1. Task, Alerts – Summarized View.
2. Custom Email Sending Options.
3. Categorization and Escalation Queues
4. Attach Notes, Alerts, and Emails to orders.
5. Integrated Email Readers.
6. Live Chat System

Content Management

1. WYSIWYG Editor for editing pages.
2. Publish URL friendly pages.
3. Customization Content Component for any page.
4. Customization Product, Banner Widgets into content pages.

Site functions

1. Cross Browser Compatibility of website i.e. Look and Feel is same in all Browsers.
2. Hosting – back solutions, security & firewall setup.
3. No Cross Site Scripting Issues.
4. 99.99% Site Uptime maintenance.
5. Granular Permission of system access.
6. Integration with Google Analytics – allows you monitor your website traffic, conversion etc.